Should I take Kolla Sea Moss with food?
Answer :
You can take Kolla Sea Moss with or without food.
Is Kolla Sea Moss gluten-free? Vegan?
Answer :
Yes. Kolla Sea Moss is gluten free and vegan!
Is Kolla Sea Moss okay for pregnant women and children?
Answer :
Pregnant women and children should always consult their healthcare provider before taking Kolla Sea Moss or any other vitamin or supplement.
Is Kolla Sea Moss sugar-free?
Answer :
Yes. Kolla Sea Moss is sugar free!
How many Kolla Sea Moss pill should I take a day?
Answer :
Take 2 capsules daily. A little sea moss at a time goes a long way.
Where can I buy Kolla Sea Moss?
Answer :
Kolla Sea Moss is sold on our website Kollaglobal.com.
When is the best time to take Kolla Sea Moss?
Answer :
You can take Kolla Sea Moss before meals to have the best results.
Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
What is your return policy?
We think that you're going to love our products but in case you don't, we offer a 30-day money back guarantee on both opened and unopened bottles. Please contact our support team at hello@kollaglobal.com within 30 days of your received order for instructions. Restocking fees may apply for returns.
Can I track my order?
We will send a shipping confirmation email once your product is on it’s way and it will include a tracking link to track your package.
What if I want to cancel my order after I already placed it?
Please reach out to our customer care team for any order inquiries.
When will my order ship?
Due to current health and safety precautions, fulfillment times are delayed by up to 7-10 days from the time you place your order.
How long will it take to get my package?
Once shipped, USA shipments can take 3-5 days and worldwide shipments can take up to 15-20 business days. Due to the current situation, carriers may be delayed with their transit times.
Is the shipping free?
Yes! We provide free shipping with all orders!
Is shipping free to all countries?
Free in the USA, we have flat rate for international shipping when you check out.
Where do you ship to?
We currently ship Worldwide! If you don't see your country listed in our checkout page please contact us at hello@kollaglobal.com
What method of payment do you accept?
We currently accept all major credit cards - Visa, MasterCard, and Amex. We also accept PayPal.
Do you ship to P.O boxes?
Yes, we do ship to P.O. boxes. Only the US postal service can deliver to a P.O. box.
Do you offer a subscription service?
At this moment we do not offer subscription services. Sign up for our newsletter for any updates on our product offers as well as any subscription news!
Do you have a wholesale program?
Kolla Global is always looking for great distributor partnerships with people like yourself! Please contact us at hello@kollaglabal.com and one of our specialists will be in touch with you.